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Family Preservation Services Annual Report

Corry Counseling Services

FPS Program Summary 

FY 2019/20 Annual Report

Program Description 

The Family Preservation Services (FPS) Program serves children ranging in age from birth to eighteen, whose families are active with the Erie County Office of Children and Youth (ECOCY).   These children are at risk of removal from their home or are being reunified with their families following foster or kinship placement.  The identified clients served are parents and/or caregivers. 

The components of the Family Preservation program include individual, couples, and family counseling.  Depending on the family constellation and presenting concerns, counseling 

sessions are held with the entire family, with the parents/caregivers in the family, with individual children and/or with sibling groups in the home.

Services utilize a strengths-based approach to address personal, interpersonal, and family concerns.   Family Preservation Services program staff work with families to establish stability, consistency and structure; to constructively resolve problems and conflicts; to establish appropriate and age-congruent rules and expectations for children; and, to effectively communicate needs and expectations.  The primary focus of interventions is working with parents/caretakers to improve their relationships and ability to work together to care for their children. Skills-based interventions, including home and resource management, are also utilized.   The Family Preservation Services staff works with parents to maintain households that are free of hazards and safe for children.  Parents are assisted to budget their available funds so as to adequately provide food, clothing and shelter for their children.   In addition, the FPS program provides 24/7 on-call support.  


During this fiscal year, 34 unduplicated clients were served.   Of those clients: 28 were women and 6 men.  In regards to race:  29 were Caucasian, 3 were African American, and 2 Hispanic.  In regards to age range:  18-25 = 5, 26-45 = 27, and, 46-64 = 2.  There were 26 intakes and 22 were discharged.  There were 914.5 hours of services provided.


There are 2 staff positions in the FPS program:  one full time supervisor (who also supervises FBMH), and one full time worker. There have been no resignations or new hires. 


The FPS supervisor and full time worker completed 6 on-line (Relias) trainings:

Blood borne Pathogens

The Impact of Parental Substance Use D/0

Attachment D/O:  Attachment and Trauma

Best Practices in Trauma Specific Treatment

Psychotropic Medications

Barriers to Recovery

 In addition, the FPS supervisor and worker completed the Child Abuse Recognition and

Reporting training and a Webinar:  How to Motivate and Engage the Whole Family Virtually.


The FPS program productivity was 79%. This decrease in productivity was directly impacted by the Covid-19 precautions.  In calculating productivity before Covid-19 precautions, (July19-Feb 20), program productivity was 86%.  Another factor in productivity relates to the referrals received by OCY (who is the sole referring source).  In the first half of the fiscal year, client caseload was lower, averaging 8-10 cases; whereas in the second half of the fiscal year client cases increased to an average of 11-14 cases.  

Client Satisfaction Survey Results

Client satisfactions surveys were completed in January.  In addition to the 5 statements to which all agency clients were asked to respond, the 2 specific statements for FPS clients were “I am learning how to get support from family and community when I need help with my child” and “I feel that my FPS worker is assisting me to improve my parenting skills”.  There were 9 client surveys completed and all respondents answered agree or strongly agree to all statements including the 2 specific statements for FPS.

Outcome Results

The FPS program outcomes are measured by the Mercyhurst Civic Institute as they are contracted by ECOCY to track program outcomes.  The defined outcomes were improved parenting, family stability, and child safety. The outputs were the number of clients served, number of appointments attended, and the units of service delivered.  The data source is the North Carolina Assessment Scale (NCFAS).  The indicators are improvements of scores on the NCFAS; children are at home with their families; and no new incidents of abuse/neglect.  Agency targets are that on at least 5 domains of the NCFAS at least 70% of families will be rated at baseline or above at closure; at 6 months post-closure, 90% of children will remain at home; and at 6 months post closure, 90% of families will not have new indicated/validated/founded incidents, as reported by the Mercyhurst Civic Institute.  The Civic Institute outcomes report was not yet available at the time of this report.

Expectations for the Coming Year

It is expected that the FPS program will continue to receive a similar number of referrals over the next fiscal year and anticipate the program continuing at its current size.