Family Preservation Services Annual Report

Corry Counseling of LECOM Health

Family Preservation Services

FY2020-2021 Annual Report

Program Description

The Family Preservation Services (FPS) Program serves children ranging in age from birth to eighteen, whose families are active with the Erie County Office of Children and Youth (ECOCY). These children are at risk of removal from their home or are being reunified with their families following foster or kinship placement. The identified clients served are parents and/or caregivers.

The components of the Family Preservation program include individual, couples, and family counseling. Depending on the family constellation and presenting concerns, counseling sessions are held with the entire family, with the parents/caregivers in the family, with individual children and/or with sibling groups in the home.

Services utilize a strengths-based approach to address personal, interpersonal, and family concerns. Family Preservation Services program staff work with families to establish stability, consistency and structure; to constructively resolve problems and conflicts; to establish appropriate and age-congruent rules and expectations for children; and, to effectively communicate needs and expectations. The primary focus of interventions is working with parents/caretakers to improve their relationships and ability to work together to care for their children. Skills-based interventions, including home and resource management, are also utilized. The Family Preservation Services staff works with parents to maintain households that are free of hazards and safe for children. Parents are assisted to budget their available funds so as to adequately provide food, clothing and shelter for their children. In addition, the FPS program provides 24/7 on-call support.


During this fiscal year, 35 unduplicated clients were served. 28 were women and 7 men. In regards to race: 30 were Caucasian, 2 Bi-Racial, 2 Hispanic, and 1 African American. In regards to age range: 18-25 = 5, 26-45 = 27, and, 46-64 = 3. There were 21 intakes and 24 were discharged. There were 1,122 hours of services provided.


There are 2 staff positions in the FPS program: one full time supervisor (who also supervises FBMH), and one full time worker. There have been no new hires. Staff retention was 100%.


The FPS supervisor and full time worker completed 3 on-line (Relias) trainings:

- Abuse, Neglect, and Exploitation of Older Adults

- Cultural Competency & Sensitivity in the LGBTQ Community

- From Prescription Opioid Abuse to Heroine use in Youth and Young Adults


The FPS program productivity was 93.5%. This decrease in productivity was directly related to Covid-19 precautions.

Client Satisfaction Survey Results

There were no client satisfaction surveys completed in the last year due to Covid-19 precautions.

Outcome Results

The FPS program outcomes are measured by the Mercyhurst Civic Institute as they are contracted by ECOCY to track program outcomes. The defined outcomes were improved parenting, family stability, and child safety. The outputs were the number of clients served, number of appointments attended, and the units of service delivered. The data sources are the North Carolina Assessment Scale (NCFAS) and ECOCY records. The indicators are improvements of scores on the NCFAS; children are at home with their families; and no new incidents of abuse/neglect. Agency targets are that on at least 5 domains of the NCFAS at least 70% of families will be rated at baseline or above at closure; at 6 months post-closure, 90% of children will remain at home; and at 6 months post closure, 90% of families will not have new indicated/validated/founded incidents.

As reported by the Mercyhurst Civic Institute, results were as follows:

· All domains of the NCFAS had at least 89.5% of families rated at baseline at closure. 4 domains had 100% of families rated at baseline at closure.

· At 6 months post-closure, 85.7% of children remained at home.

· At 6 months post-closure, 77.8% of families did not have new indicated /validated/founded incidents.

Expectations for the Coming Year

It is expected that the FPS program will continue to receive a similar number of referrals over the next fiscal year and anticipate the program continuing at its current size.