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Performance and Quality Improvement

Corry Counseling Services

Performance and Quality Improvement


 

The Performance and Quality Improvement (PQI) Committee is structured to play a central organizing role in quality improvement at the agency.  The committee regularly reviews significant components of agency services and operation.  Data is collected prior to each PQI Committee meeting on the areas to be reviewed at that meeting.   An assigned committee member is responsible presentation of each area.  The committee reviews each area, notes changes and trends, and makes recommendations.

 


                                                    PQI Review Schedule

 

Monthly Schedule

January

Emergency Response, Outcomes , Risk Prevention, Incident Reports, Case Record Review, Corporate Compliance, Training

 


April

Client Satisfaction, Risk Prevention, Incident Reports, Case Record Review, Corporate Compliance

 

 

July

Staff Satisfaction, Review Licensure/Funder Visits, Outcomes, Risk Prevention, Incident Reports, Case Record Review, Corporate Compliance

 

 

September

Performance Evaluations, Staff Retention, Short-term goals, Training

 

 

October

Risk Prevention, Incident Reports, Case Record Review, Corporate Compliance

 

 

As Needed

Client grievances, Staff grievances, Accidents, Quality Audits, MOA

 

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